Paid $15 for "The Buick" service (exterior wash and basic interior cleaning). I was the only customer at the place and when they directed me to park in their detail garage a group of employees came out to vacuum the seats, doorjambs, wipe the dashboard, windows, etc. I wasn't expecting perfection as I didn't pay for a full-on detail service, but when I got back in my car after what was probably around 6 minutes, it was disappointing.
Price is very very nice and reasonable!!! This is best ever than gas station car washes!
The exterior was nice, but overall I drove away with a halfway clean interior and distinct impression the employees didn't really care about doing a good job which is always a sign of poor management/low employee appreciation/likely low pay on the part of the business owner.
Decent. I get the mustang package, plus tire cleaning. Comes out to $13.00. However, they *always* miss spots on my wheels. I always have to pull them aside and have them re-wipe my wheels with a cloth. Other than that, they're ok.
I took my car to get an inside and outside cleaning today. When I got in I noticed two cut marks on my dash. I couldn’t figure out how it happened. I went into the office and a guy asked me to speak to the manager. As he walked over I showed him the cut marks and he said ‘no way this happened here’. And then what did I notice in his hand?!??......a RAZOR BLADE!!!!!
Bad experience ever with this place! They don’t respect their deals with their customers! And when I have an issue I tried to talk to someone they ignored me! And they refused to talk to me! Someone told that he is the manager and he said that I cannot do anything to you you need to talk to the boss! And who’s the boss?!!!!! They don’t tell me . They kept on taking money to wash the car and when I have problems with their deals they ignored me! That’s an professional and shameful act!!!! I don’t trust them anymore and I told all my friends and family about this bad experience!!.
There were major spots they missed that should've been taken care of as part of a basic $15 service. The console was more dusty/dirty than when I brought the car in, like the vacuum was low quality, or needed to be emptied so it was just blowing dirt back out.
I have two kids and I ask the staff if they could pull my car to car wash and so the inside maintenance. The young guy of the front desk simple said "sure!" I was so relieved and very happy with their customer services! Once they finished my car I was very impressed how it turned out clean and the most impressed is they brought my car at right front of the lobby. Definitely will be coming back more often!
I don't recommend this place, just go to a gas station vacuum and do it yourself. You'll pay less and have a cleaner car.
NEVER COME HERE!!
Dr Carwash is a US Car Wash based in Bailey S Crossroads, Virginia. Dr Carwash is located at 5901 Columbia Pike, Bailey's Crossroads, VA 22041, USA.
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